Community Support Services

Case Work and Counselling

  • Emotional support as you move through a challenging period in your life
  • Counselling
  • Referral for specialist counselling

Information and Referral

  • Information about a wide range of community services available to Whitehorse residents.
  • Referrals to a wide range of other local free organizations with the expertise appropriate to best assist the client’s needs: legal advice, financial counselling, emergency housing, health, tenancy rights, no interest loans and counselling etc.

 

Advocacy and Negotiation

We can provide advocacy assistance in dealing with utility and phone companies to avoid disconnections and to negotiate affordable payment plans.

Emergency Relief

Available to residents of Whitehorse residing north of Canterbury Road on low incomes, typically those on Centrelink payments and Asylum Seekers, to relieve financial stress.

This may take the form of:

  • Food Vouchers
  • Assistance with pharmacy, utility and phone accounts
  • Phone cards
  • Transport assistance ( petrol & Myki credits )
  • Telstra Assistance Certificates

Clients may also access our supplies of packaged, frozen and refridgerated foods, bread and fresh fruit and vegetables when available.

Any Questions or Comments? Email our Team

MAKE AN ENQUIRY

Emergency Numbers

Police /Fire/Ambulance: 000
Box Hill Police: 8892 3200
Box Hill Hospital: 9895 3333
Lifeline : 13 11 14
Mens line: 1300 789 978
Child Protection DHS after Hours: 131278
Safe Steps Family Violence Response (24 hours):
1800 015 188
Alcohol and drug crisis line: 1800 033 108
Poisons Information : 131126
Gamblers Help: 1800 858 858

Local Community Agencies

Health
Carrington Community Health
Level 2, 43 Carrington Rd Box Hill 3128
BH: 9890 2220
Koonung Community Mental Health Clinic
1st Floor, 43 Carrington Rd Box Hill 3128
Tel: 9843 5800 BH ( 9am-5pm)
Tel: 1300 721 927 Triage (new referrals) AH

Legal Advice
Eastern Community Legal Centre
Suite 3/27 Bank St Box Hill 3128
BH: 9285 4822
First Appointment Free
Victoria Legal Aid
Tel: 9259 5444 Ringwood Office
Tel:9269 0120 Telephone info 9-5pm

Local Community Agencies

Emergency Housing
Community Housing Ltd
26-28 Prospect St Box Hill 3128
BH : 9856 0050
Crisis Accommodation after Hours: 1800 825955

Financial Counselling / Budgetting
Free Debt Counselling – Tel: 1300 227 000
Anglicare –Anne Clarke
7-11 Shipley St Box Hill 3128
BH 9896 6322

Alternative Emergency Relief Agencies
St Vincent De Paul’s: 1300 305 330
Salvation Army: 17 Nelson Rd Box Hill 3128
BH 9890 2206